Headwaters Music & Arts Refunds and Returns
Thank you for taking part in the music and art programming and activities offered at Headwaters Music & Arts. We hope that you have a meaningful and incredibly satisfactory experience that reflects our mission. In all of our endeavors, we strive to provide opportunities for creativity through instruction and inspire the community through music and the arts.
Refunds are processed within a month of the refund request. If anything is unclear, or you have additional questions, please contact executive director Tricia Andrews: firstname.lastname@example.org or 218-444-5606.
Headwaters Music Program
Annual administration fees are non-refundable. If you choose to withdraw from one-on-one music lessons, one month notice is required. At that time, we will recalculate the tuition for your final month to reflect the number of lessons that you have received (rather than the prorated fee). This may result in a small exit fee based on the number and cost of actual lessons. You will be required to pay this balance within 30 days.
Art Program Classes or Clubs
If you choose to withdraw from an after-school art club or youth art or pottery class, one month notice is required. If a balance is due to the customer, you will receive a refund for the remaining months.
Deposits for summer camps are non-refundable. Refunds for the balance paid may be requested up to two weeks prior to the start of camp. Payments may be transferred to another camp or program.
Adult Workshops or Classes
Refunds may be requested up to two weeks prior to the start of the workshop or class. Payments may be transferred to another adult.
Concerts and events hosted by Headwaters Music & Arts support our scholarship program for youth lessons and classes. Once purchased or reserved, the tickets are non-refundable. If Headwaters Music & Arts cancels or reschedules an event or concert, ticket holders may contact HMA to request a refund, transfer their ticket to another event, or donate the cost of their ticket to Headwaters Music & Arts.
If a purchased item such as a shirt, pin or book bag is defective or if you are not happy with your purchase, please contact us within 30 days so we may replace your item or provide an “in store” credit. If possible, please plan to pick up your replacement item at Headwaters Music & Arts. We are happy to send your replacement if necessary. All items are shipped through the United States Postal Service.